Pricing
Customer Care Hotline
STARTERS SMALL BUSINESS
- 24 hours, 7 days a week call centre service
- Realtime Customer Complaints Forwarding by Email24 hours, 7 days a week call centre service
Customer Care Hotline
MEDIUM SIZED BUSINESS
- 24 hours, 7 days a week call centre service
- Realtime Customer Complaints Forwarding by Email 24 hours, 7 days a week call centre service
- Live Phone Call Transfer or Call Forwarding to Phone*
- Follow-up of Customer after Complaints Resolution for Feedback
- Monthly Report of Customer Complaints & Analysis
Customer Care Hotline
LARGE ENTERPRISE
- 24 hours, 7 days a week call centre service
- Realtime Customer Complaints Forwarding by Email 24 hours, 7 days a week call centre service
- Live Phone Call Transfer or Call Forwarding to Phone*
- Follow-up of Customer after Complaints Resolution for Feedback
- Monthly Report of Customer Complaints & Analysis
- Customised Call Centre Number
- Customer Satisfaction Surveys (Twice A Year)
- Mystery Shopper Exercise (Twice A Year)
Virtual Office Assistant
FULL PACKAGE
- Answer all calls to the Office Line 24 hours, 7 days a week
- Take caller messages and send via Email
Product Enquiry Desk/ Ordering Line Services
FULL PACKAGE
- Answer all calls to the Product Enquiry Hotline 24 hours, 7 days a week
- Take caller messages and provide answers to enquiries
- Escalate and forward enquiries that need urgent attention to your nominated person by SMS/Email
- Monthly Report & Analysis of Customer Calls Processed
Whistle Blowing Line
CUSTOMISED
- We provide professionally managed confidential & completely independent whistle blowing hotline 24/7
- We can help your employees and other internal & external stakeholders report malpractice and unethical behaviour anonymously in your workplace.
Outbound Call Management Services
CUSTOMISED
- Let us help you with Telephone Surveys for your Polls or Research for Business/Policy Development
- We can also help make your calls to confirm registration details or send gentle reminders for your upcoming events/physical meetings
Call Back- Thank You Services
CUSTOMISED
- Answer all calls to the Product Enquiry Hotline 24 hours, 7 days a week
- Let us help you say thank you to those that made your event special by calling each attendee on your behalf to say: "thank you" you made our day special, we are glad you came...
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MAJOR SECTION
CONTACT INFO
We are open to complaints, questions and suggestions Kindly use details below:
Address: Wuse 2, Abuja. Nigeria
Phone: 090 6000 77 55
Email: info@MyCustomerCareHotline.com
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